Terms of Service

These Terms of Service (the "Terms") are a binding agreement between you and Gadabout Technologies, LLC, a Pennsylvania limited liability company doing business as "Gadabout" and "Gadabout World" ("Gadabout," "we," "us," or "our"), governing your use of the websites, applications, browser extension, email, text-message and Slack services, and related offerings we operate, including gadabout.world and my.gadabout.world (together, the "Service").

By creating an account, forwarding a booking confirmation to us, linking a travel account, or otherwise using the Service, you accept these Terms and our Privacy Policy. If you do not agree, do not use the Service.

1.1 What we do. Gadabout watches travel you have already booked and works to get you money back when the price falls. When you register a booking (by forwarding your confirmation, or by linking the airline, hotel, booking-site or card-portal account that holds it), we compare the price you paid with the live price of the same thing: for flights, the same flights, dates, class and fare class; for stays, the same property and dates, and the same room or better, the same meal plan or better, and cancellation terms no worse. When a lower price can be recovered, we tell you, and with your consent we recover it for you as your authorized representative (Section 5A). We also keep your travel accounts, credits, points and status in one place, and we offer hotel booking through Gadabout Booking and the Gadabout Concierge (Section 8B).

1.2 Our role. Gadabout acts in two capacities, and each is limited to what these Terms describe.

(a) Your authorized representative. For bookings you hold with an airline, hotel, booking site or card portal, Gadabout acts as your authorized representative, only within the consent you have given. Without AutoAssist, we tell you first and act on a booking only after your tap on that alert. With AutoAssist on, you have given standing consent for us to act without asking first, and we tell you what we did. In every communication with a travel provider we identify ourselves as your representative and never claim to be you.

(b) Seller of hotel stays. When you book a stay through Gadabout Booking or the Concierge, or when we rebook a stay for you onto a lower rate we source, Gadabout sells you that stay as merchant of record through a licensed wholesale supplier, under Section 8B.

1.3 How we are paid. We are paid only in the ways these Terms describe, each disclosed before it applies: (a) a Recovery Fee, a percentage of a refund or credit we help you obtain (Section 8A); (b) any subscription you choose, such as Pro (Section 8); and (c) revenue on stays you book through Gadabout, a share of which comes back to you as Gadabucks (Section 8B). We never take money from an airline, hotel or other supplier in exchange for recommending it, and no supplier can pay for placement in anything we show you.

1.4 No affiliation. Gadabout is independent. We are not affiliated with, endorsed by, or acting for any airline, hotel, booking site or card issuer. Airline, hotel and other names and marks appearing in the Service belong to their owners and are used only to identify the providers your bookings and accounts are with.

1.5 Not professional advice. Content in the Service, including alerts, estimates, policy summaries and deadline reminders, is general information, not legal, financial, tax or professional advice, and not a substitute for the provider's own terms.

2.1 You must be at least 18 years old and able to form a binding contract to use the Service.

2.2 You agree to provide accurate account information and to keep it current. Sign-in is by a link or code sent to your email address. You are responsible for maintaining control of the email account and devices you use with Gadabout and for all activity under your Gadabout account. Notify us promptly at hello@gadabout.world if you suspect unauthorized use.

2.3 One account per person. You may not share, sell or transfer your account.

3.1 Forwarded emails. One way to register a booking is to forward a confirmation email to your private Gadabout address. By forwarding an email (or uploading a confirmation or receipt), you represent that you received it legitimately and are authorized to share its contents, and you grant us permission to store and process everything in it, including itinerary details, booking references, traveler names as they appear, amounts paid, and fare or rate conditions, for the purpose of operating the Service for you.

3.2 Linked accounts. The other way is to link the airline, hotel, booking-site or card-portal account that holds your bookings. A linked account lets Gadabout find new and changed bookings, credits, points and status without you forwarding anything. Section 5B governs linked accounts and the Gadabout extension.

3.3 Bookings that include other travelers. If a booking you register includes other people (family, colleagues, travel companions), you represent that you are authorized to share their booking details with us, for example because you made the booking or they have asked you to manage it. You are responsible for telling them that the booking is being watched and may be changed for a lower price under these Terms. Messages about a multi-traveler booking go to you, not to the other travelers.

3.4 Retrieving booking data. You authorize us, as part of processing a booking you register, to retrieve informational pages linked from your confirmation (itinerary, receipt, fare rules, policies), to read your own signed-in account pages through the Gadabout extension (Section 5B), and to use third-party travel-data services to look up or verify details of that booking. These reads change nothing. A change to a booking happens only under Section 5A.

3.5 Automated processing. We use automated systems, including third-party AI services, to read booking details from what you forward and from your account pages, and to find and confirm the control to click when we act for you. Automated reading can be imperfect. Where our systems are uncertain, we hold the booking or the action rather than guess, and may ask you to confirm a detail with one tap. You can always correct a booking's details.

3.6 What we won't accept. Do not forward documents you have no right to share, content containing other people's payment-card or government ID numbers, or bookings you are not associated with. We may decline or remove any booking at our discretion, including bookings our systems cannot watch reliably. Award tickets and Basic Economy fares generally can't be changed for a lower price; we still show them in your account and tell you when a booking isn't eligible.

4.1 Cadence. We check prices on a schedule we set, which varies by how far out the trip is and by the limits of our data sources, and we check linked accounts a few times a day (Section 5B). Monitoring is periodic, not continuous. We do not guarantee any particular check frequency, that monitoring will be uninterrupted, or that any specific price movement will be observed.

4.2 Data sources. Price observations come from third-party and publicly available sources. A price is an observation at a point in time, for the inventory our sources could see. It may differ from what a provider quotes you, because the price changed, because your booking channel prices differently, or because the source data was wrong.

4.3 Conservative by design. We act only on a lower price for the same thing you bought. When we cannot confidently match your exact flights, class and fare class, or your room, meal plan and cancellation terms, we hold the alert rather than raise it, and we never tell you about a saving unless at least $20 would reach you after any provider fee, our fee and card processing. This means we may miss real price falls. You accept that missed alerts, delayed alerts and imperfect matches are part of the Service.

4.4 Estimates are estimates. Any "potential savings" or similar figure is an estimate based on observed prices and our understanding of provider policies. It is not a promise that a provider will grant anything, or of the form a recovery will take.

4.5 Cash and credit. A provider returns money either as cash (a refund to your original payment method) or as credit (such as airline eCredit or hotel credit), depending on the fare or rate you bought. Both are refunds, and both count. We go after cash first where the provider allows it. Credit carries the provider's own expiration date and rules; we track your credits in your Travel Profile and remind you before they expire. We always record cash and credit as separate figures and charge separate fee rates on them (Section 8A).

4.6 Deadlines. Free-cancellation and similar deadlines shown in the Service come from your confirmation, your provider's pages and our research, including time-zone interpretation, and can be wrong or changed by the provider. The deadline in the provider's own system controls.

4.7 Provider policies. Fare rules, repricing policies and claim paths are researched in good faith and re-verified periodically, but providers change policies without notice and apply them inconsistently. The provider's own current terms always control.

4.8 Delivery. Messages go by email and, if you turn them on, text message and Slack, in the order you choose. Delivery depends on systems we do not control. We are not responsible for messages that are delayed, filtered or not received.

5.1 Accurate information. You agree that the bookings, logins and details you give us are accurate and yours (or ones you are authorized to manage), and you'll update a saved login when you change it at the provider.

5.2 If you act on a booking yourself. You never have to check a price or act yourself for Gadabout to work for you. If you choose to change or cancel a booking on your own, you are responsible for that action: confirm the refund or credit terms in the provider's own flow first, especially for bookings made through third-party booking sites, whose self-service flows may offer credit even where the fare rules promise a refund.

5.3 Reporting recoveries. If you tell us about a recovery you obtained yourself so your account reflects it, you agree to report it accurately. We count a recovery as verified only from the provider's own confirmation, and we never charge a fee on an amount you typed in.

5A.1 Appointment. By accepting these Terms you appoint Gadabout as your authorized representative and agent for the limited purpose of watching your registered bookings and recovering money on them as these Terms describe. Gadabout acts in your interest.

5A.2 What we may do for you. On a booking you have registered, we may: (a) contact the travel provider by chat, phone, web form or its own website to request a lower price, refund, credit or comparable recovery; (b) change, cancel and rebook a flight to the same flights, dates, class and fare class at a lower price; and (c) cancel a hotel stay and rebook an equal or better stay at a lower price, meaning the same room or better, the same meal plan or better, and cancellation terms no worse, compared on the all-in price. We never rebook a stay unless your price goes down.

5A.3 One tap, or AutoAssist. Without AutoAssist, we tell you about a recovery first and act only after your one tap on that message. AutoAssist is a single, standing permission covering your current and future bookings: with it on, we act on a recovery without asking first, tell you what we did, and don't message you for a decision we can make ourselves. You grant AutoAssist at sign-up, and you can turn it off or back on at any time in your account, for one trip or for everything. Turning it off stops new actions immediately; an action already submitted to a provider may still complete. We keep a record of each time you turn AutoAssist on or off.

5A.4 New charges need separate consent. Any action that would put a new charge on your card at that moment (for example, a prepaid hotel rebook paid now) is excluded from AutoAssist's standing consent. We ask you separately and explicitly before that charge, every time. A lower-priced flight change, and a hotel rebook paid at the property, go ahead under AutoAssist.

5A.5 Hotel rebooks may briefly overlap. To lock in a lower rate, we may book the new stay before cancelling the original, so you may briefly hold two reservations. We start cancelling the original right away and tell you when it's done, or tell you right away if the cancellation doesn't go through.

5A.6 When we act from your browser. Some actions (such as cancelling an original booking on a booking site) happen through the Gadabout extension in your own browser (Section 5B). If no one is at your computer, that step waits until you are next using Chrome, then runs in a few seconds in a small Gadabout window. If a free-cancellation deadline is less than 24 hours away while we wait, we message you.

5A.7 Limits on our authority. Even with your authorization, we will never: (a) change your flights, dates, class, fare class, room, meal plan or cancellation terms for anything worse, or for anything other than a lower price for the same or better; (b) give up a paid seat, upgrade or other paid extra you bought; if a recovery would cost you a paid extra, we stop short (a free seat choice never blocks a recovery: we select it again and ask the provider to restore the same seat); (c) claim to be you, or get past a provider's security, CAPTCHA or bot check; where a provider requires the traveler personally, we bring the claim back to you; or (d) enter your payment card on a provider's site.

5A.8 Your information. We use only the booking details and linked accounts you gave us. We share your information with the travel provider that holds your booking, the supplier of any stay you book through Gadabout, and the service providers listed in our Privacy Policy, only as needed to provide the Service. We never sell your personal information.

5A.9 No guarantee. Providers decide claims under their own rules; we cannot promise any outcome, timeline or recovery form. Any refund or credit a provider grants is yours. Our compensation is limited to the fees and revenue these Terms describe.

5A.10 Where recoveries land. A refund or credit a provider grants on your own booking goes to you (your original payment method, your booking, or your account with the provider); we never hold it. When we rebook a stay we sold you (Section 8B), we refund the difference to your card ourselves.

5B.1 How linking works. To link an airline, hotel, booking-site or card-portal account (a "Travel Program"), you install the Gadabout browser extension, enter that program's login on Gadabout's own consent screen, and confirm that you are the account holder and want Gadabout to use it as these Terms describe. We never ask you to type your login on a third party's page for us, and the extension never reads a password off a page.

5B.2 Where the work happens. Except as Section 5B.7 describes, everything Gadabout does inside a linked account happens in your own browser, through the Gadabout extension, using your own browser, cookies and internet connection. You permit the extension to open tabs and a small Gadabout window, sign in to your Travel Program accounts with your saved login, fill in forms and click buttons on your behalf, and regularly check your accounts in the background for bookings, receipts, credits, points, status, cancellations and changes. Routine checks run a few times a day per account, in a collapsed browser tab group labeled Gadabout, and never take over the page you are using.

5B.3 No evasion. Gadabout operates transparently. We do not rotate IP addresses, disguise the extension, spoof browser or device details, or try to get past any technical restriction. If a Travel Program shows a CAPTCHA or bot check, the extension stops, records the stop, and won't use that login again until you save it again. If a program asks for a two-factor code while you're at your computer, you enter it yourself on that program's own page; if you're away, the extension closes the tab and stops.

5B.4 How we store your logins. Your logins are stored encrypted on Gadabout's servers. Gadabout's systems never display or log a login in readable form; access to the encryption key is restricted to authorized Gadabout personnel; and every release of a login to your extension is recorded in an internal audit log. A login is decrypted only at the moment it's needed and sent over an encrypted connection to your own paired extension, which holds it in memory only for the moment of sign-in.

5B.5 Keeping logins current; unlinking. A saved login stays until a sign-in fails with a wrong-password result; we then ask you to update it through your message settings. You can unlink a Travel Program at any time. Unlinking deletes the saved login, any saved session, and the balances and status read from that account from our live systems in one step; trips already in your account stay until you delete them; encrypted backup copies are deleted as they age out of our backup schedule.

5B.6 More than one browser. The extension works only in the Chrome profile where it's installed and only while that profile is open. You may pair it with more than one profile or computer; we use whichever paired browser is available. If none is available when an action is waiting, we message you, and the action runs when you next open a paired browser.

5B.7 Representative messages from our servers. Gadabout may message a Travel Program's customer-service channel from our own systems while signed out of your account, identifying ourselves as your authorized representative.

5B.8 Your Travel Program accounts. A Travel Program may restrict, suspend or close an account at its own discretion, including an account linked to Gadabout. By linking a Travel Program, you direct Gadabout to act on your behalf in that account. If a Travel Program asks Gadabout to stop, we may stop acting in that program's accounts and will tell you.

The Service is under active development. Features may change, be added or be withdrawn. Reading, matching, classification and policy data all have error rates we work to minimize but cannot eliminate. When we are unsure, we hold rather than act. Where any figure in the Service conflicts with your provider's records, the provider's records control. While the Service (or any feature) is designated beta, it may be offered free of charge and with reduced availability commitments.

7.1 Text messages. If you opt in to text messages by entering your phone number and checking the consent box: message frequency varies with your trips and the actions we take for you; message and data rates may apply; reply STOP to cancel and HELP for help. Consent to receive texts is not a condition of using the Service. Mobile information is handled as described in our Privacy Policy, and no mobile opt-in data is shared with third parties or affiliates for marketing or promotional purposes.

7.2 Slack. If you connect Slack, we send messages to the workspace and channel you choose, and you can reply to them (for example, YES to approve an action). Disconnecting Slack stops those messages.

7.3 Replies are instructions. A reply such as YES to a message we sent you about a specific action is your instruction to take that action, with the same effect as a tap in the app.

8.1 The beta. Each member admitted to the Gadabout beta has a 90-day beta window that starts on the day they are admitted, and has Pro during that window at no charge. Savings on any booking you share with Gadabout during your window are fee-free, whenever they're found. The first booking Gadabout receives after day 90, whether you forward it or Gadabout finds it in a linked account, is the first one subject to fees. Gadabout may, in writing, grant an individual member a complimentary Pro subscription or a fee waiver for a stated period or for life.

8.2 Plans. Gadabout offers a Standard plan with no subscription: you pay nothing to sign up and pay only a Recovery Fee when we recover money for you (Section 8A). You can also choose Pro, which lowers your Recovery Fee to a flat rate and makes credit-to-cash conversion free. Pro is $79 a year or $9 a month. For people who book travel for others, Travel Arrangers plans are $49 a month (Small Team) or $249 a month (Business); like Pro, they carry a flat 10% Recovery Fee on cash or credit and free credit-to-cash conversion. Larger volumes are priced individually. Current prices and inclusions are stated in our published fee schedule and at checkout, which control if they differ from this section.

8.3 Auto-renewal, clear consent, easy exit. Subscriptions renew automatically at the end of each billing period at the then-current price until you cancel. At checkout we present the renewal terms, amount, frequency and how to cancel, and require your affirmative consent before charging. You can cancel at any time in your account settings, online, as easily as you signed up; cancellation stops future renewals and takes effect at the end of the current paid period. For annual plans we send a renewal reminder before the renewal charge.

8.4 No trials that turn into charges. We don't offer trials that convert into a paid subscription. A beta member's Pro access ends at day 90 and never becomes a charge unless you choose Pro yourself; if you do, it's billed starting on your day-90 date, never earlier.

8.5 Refunds. Except where required by law or stated at checkout, subscription fees are non-refundable once a billing period has begun. If you believe you were charged in error, contact hello@gadabout.world within 30 days and we will review in good faith.

8.6 Price changes. We may change subscription prices and the fee schedule with at least 30 days' notice to your account email. New subscription prices apply from your next renewal; new fee rates apply only to recoveries that start after the notice period. You may cancel before a change takes effect.

8.7 Taxes. Stated prices exclude applicable taxes, which are calculated at checkout where required.

8.8 Payment processing. Payments are processed by a third-party payment processor; we do not store full card numbers. You authorize us and our payment processor to store your payment method as a credential on file and to charge it for subscription fees, Recovery Fees and stays you book, in accordance with these Terms and the separate authorizations you give.

8A.1 How it works. You create an account and save a payment method, and you're charged nothing at that time. If, and only if, we recover money for you on one of your bookings, you authorize us to charge your saved payment method a Recovery Fee on that recovery, at the rate set by your plan.

8A.2 Rates.

Cash and credit are calculated as separate figures and never combined; where one recovery includes both, each part is charged at its own rate. If the form of a recovery can't be determined, the lower credit rate applies and is never raised later.

8A.3 When it's charged. For a flight, the fee is charged only after the provider confirms the refund or credit has posted. For a hotel stay, the fee is calculated on the reduction in what you paid or will owe at the property for an equal or better stay, and is charged only after your check-out date; if the stay is cancelled before check-out, no fee is charged. We never charge a fee on an amount you reported yourself without the provider's confirmation.

8A.4 Credit-to-cash conversion. If you ask us to convert an airline or hotel credit into a cash refund, the fee is a flat amount, never a percentage: $15 on Standard, free on Pro and Travel Arrangers plans.

8A.5 Your separate authorization. Because a Recovery Fee is charged later and its amount isn't known when you sign up, we ask for your affirmative, standalone consent to it at sign-up, separately from your acceptance of these Terms and before we store your payment method. By giving that consent, you authorize Gadabout and its payment processor to charge your saved payment method the Recovery Fee described above if and when a qualifying recovery occurs, on a card-not-present basis and without further signature. No fee is charged before you give that consent.

8A.6 Notice and receipts. We notify you of each recovery we obtain, and send notice of the amount and a receipt for each Recovery Fee at or before the time it is charged.

8A.7 Stopping fees; errors. You can remove your saved payment method or close your account at any time; doing so stops future Recovery Fees but does not affect a fee already earned on a recovery obtained before then. If you believe a fee was charged in error, contact hello@gadabout.world within 30 days and we will review in good faith.

8B.1 What you're buying. When you book a stay through Gadabout Booking or the Concierge, or when we rebook you onto a lower rate we source, Gadabout sells you that stay as merchant of record. The stay itself is provided by the hotel, through a licensed wholesale supplier, under the room, meal plan and cancellation terms shown to you before you book; those terms become part of your booking.

8B.2 Price cap. A stay booked through Gadabout never costs you more than the hotel's lowest publicly available rate for the same stay. Gadabout earns revenue on the stay as a margin within that cap.

8B.3 How we rank. What Gadabout earns on a stay never affects how we rank, score or recommend options to you. No supplier or travel provider can pay for placement, and we show no sponsored results or paid advertisements in our search.

8B.4 Charges and consent. You authorize us to charge your saved payment method for a stay at the time you confirm it. When a rebook would put a new charge on your card at that moment, we ask you separately first (Section 5A.4). Where a rate is paid at the property, you pay the hotel directly at check-in.

8B.5 Watching what we sell you. We watch stays we sell you exactly as we watch any other booking. If the price falls enough to reach the floor in Section 4.3, we rebook you under Section 5A and refund the difference to your card. Section 8A applies to that saving.

8B.6 Gadabucks. When you complete a stay booked through Gadabout, a share of what Gadabout earned on it comes back to your account as Gadabucks. One Gadabuck is $1 off a future booking made through Gadabout. Gadabucks: are counted separately from cash refunds and airline or hotel credits, and never added into them; are issued after the stay is completed, and are reversed if the stay is cancelled before check-out; have no cash value, can't be withdrawn or transferred, and can't be used to pay any Gadabout fee; and never expire. If Gadabout ends the Gadabucks program or stops taking bookings, we will give you at least 90 days' notice so you can use them.

You agree not to: (a) access the Service by automated means (scraping, bots, bulk registration) or probe, disrupt or overload it; (b) resell, sublicense or commercially exploit the Service or its data without our written agreement; (c) register bookings, link accounts or forward content you have no right to share; (d) use the Service to violate law or any third party's rights, or to harass anyone; (e) misrepresent recoveries or manipulate any figure the Service reports; (f) reverse engineer the Service or the extension except as law permits notwithstanding this term; or (g) circumvent limits, security or access controls. We may investigate violations and suspend or terminate accounts involved in them.

10.1 Ours. The Service, including software, the extension, design, policy research and aggregate (non-personal) data, is owned by Gadabout or its licensors and protected by law. We grant you a limited, revocable, non-exclusive, non-transferable license to use the Service for your personal, non-commercial travel. No other rights are granted.

10.2 Yours. You retain all rights in content you submit (forwarded emails, uploads, corrections, recovery reports). You grant us a worldwide, non-exclusive, royalty-free license to host, process, analyze and display that content as needed to operate, secure and improve the Service, consistent with the Privacy Policy. We may use data derived from the Service in de-identified, aggregated form (for example, fare and rate statistics) provided it does not identify you or your bookings.

10.3 Feedback. If you send ideas or suggestions, we may use them without restriction or compensation.

Flights, stays, fares, rates, credits, refunds and other travel products are provided, priced and controlled by the airlines, hotels, booking sites, card portals and suppliers that offer them (each, a "travel provider"), and whether a travel provider grants a lower price, credit or refund is its decision under its own rules. Your bookings and your dealings with a travel provider are governed by that provider's terms. Except for Gadabout's own obligations under these Terms (including when we act as your authorized representative under Section 5A and when we sell you a stay under Section 8B), Gadabout and its members, officers, employees, agents and suppliers (together, the "Gadabout Parties") have no liability for any travel provider's acts or omissions or for a travel provider's grant or denial of any recovery. The Service links to and describes third-party sites and services; we verify key links in good faith, but third parties change their sites without notice, and your use of a third-party site is governed by its terms.

12.1 By you. Stop using the Service at any time; cancel a subscription per Section 8.3; unlink accounts per Section 5B.5; request deletion of your account and data per the Privacy Policy.

12.2 By us. We may suspend or terminate your access (with notice where practicable) if you materially breach these Terms, if required by law, or if providing the Service to you creates security, legal or operational risk. If we terminate without cause during a paid period, we will refund the prorated unused portion of that period. An action already submitted to a provider when your account closes may still complete, and we will tell you its result. Sections that by their nature survive termination (including 4 to 6, 5A.9, 5A.10, 8A, 8B, 9 to 11, and 13 to 18) survive.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE, AND ALL INFORMATION, ALERTS, ESTIMATES, POLICY RESEARCH AND OTHER CONTENT MADE AVAILABLE THROUGH IT, ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY AND NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING, USAGE OR TRADE. NONE OF THE GADABOUT PARTIES WARRANTS THAT PRICES OR POLICIES REPORTED ARE ACCURATE, COMPLETE OR CURRENT, THAT ANY PRICE FALL WILL BE DETECTED, THAT ANY DETECTED PRICE WILL REMAIN AVAILABLE, OR THAT ANY TRAVEL PROVIDER WILL GRANT ANY RECOVERY, AND WE ARE NOT RESPONSIBLE FOR THE ACCURACY, TIMELINESS OR COMPLETENESS OF ANY TRAVEL-PROVIDER INFORMATION OR OF ANY OUTPUT GENERATED BY AUTOMATED OR AI SYSTEMS. NONE OF THE GADABOUT PARTIES WARRANTS THAT THE SERVICE OR THE EXTENSION WILL BE UNINTERRUPTED, SECURE OR ERROR-FREE, AND WE WILL NOT BE LIABLE FOR LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL. NO ADVICE OR INFORMATION OBTAINED FROM THE SERVICE OR FROM GADABOUT CREATES ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS. SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY DISCLAIMERS, SO PARTS OF THIS SECTION MAY NOT APPLY TO YOU.

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (a) NONE OF THE GADABOUT PARTIES WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST SAVINGS OR RECOVERIES, LOST CREDITS, OR TRAVEL COSTS ARISING FROM OR RELATING TO THE SERVICE, INCLUDING FROM A MISSED, DELAYED OR INACCURATE ALERT; AND (b) THE TOTAL AGGREGATE LIABILITY OF THE GADABOUT PARTIES FOR ALL CLAIMS RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR US $100. THESE LIMITS APPLY REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. ANY DISPUTE YOU HAVE WITH A TRAVEL PROVIDER ABOUT THAT PROVIDER'S OWN ACTS OR DECISIONS IS BETWEEN YOU AND THAT PROVIDER, AND YOU RELEASE THE GADABOUT PARTIES FROM CLAIMS ARISING OUT OF SUCH DISPUTES, EXCEPT TO THE EXTENT A CLAIM ARISES FROM GADABOUT'S OWN ACTS AS YOUR REPRESENTATIVE OR AS SELLER OF A STAY. EACH PROVISION OF THESE TERMS THAT DISCLAIMS WARRANTIES, LIMITS LIABILITY OR ALLOCATES RISK IS AN ESSENTIAL ELEMENT OF THE BARGAIN AND IS SEVERABLE FROM THE OTHERS. NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY FOR FRAUD, RECKLESSNESS, GROSS NEGLIGENCE OR INTENTIONAL MISCONDUCT, FOR DEATH OR PERSONAL INJURY, OR FOR ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO PARTS OF THIS SECTION MAY NOT APPLY TO YOU.

To the maximum extent permitted by law, you will indemnify, defend and hold harmless the Gadabout Parties from and against any claim, demand, investigation or proceeding (including one brought by a third party), and any related liability, damage, loss, cost and expense, including reasonable attorneys' fees, arising out of: (a) your misuse of the Service; (b) your violation of these Terms or of any representation, warranty or authorization you give under them; (c) your violation of applicable law; (d) your violation of any third-party right, including any intellectual property, privacy or publicity right; (e) content, booking information or logins you submit that you were not authorized to share; or (f) any access to the Service through your account or credentials by another person. This Section does not cover claims arising from Gadabout's own acts as your authorized representative, the operation of the Gadabout extension, or Gadabout's sale of a stay. We may, at our own expense, assume the exclusive defense of any matter subject to indemnification by you, and you agree to cooperate. You will not settle any claim covered by this Section without our prior written consent.

16.1 Talk to us first. Before filing any claim, email hello@gadabout.world with a description of the dispute; we will try in good faith to resolve it within 30 days.

16.2 Governing law and venue. These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-laws rules. Exclusive venue is the state and federal courts located in Philadelphia County, Pennsylvania, and both parties consent to personal jurisdiction there.

16.3 Small claims. Either party may bring an individual claim in small-claims court where jurisdiction and venue allow.

16.4 Time to bring a claim. Any claim must be brought within one year after it accrues, to the extent the law allows.

16.5 Individual disputes; class-action and jury-trial waiver. To the maximum extent permitted by law, you and Gadabout each agree that any dispute will be brought only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated or representative proceeding. YOU AND GADABOUT EACH KNOWINGLY, VOLUNTARILY AND INTENTIONALLY WAIVE ANY RIGHT TO A TRIAL BY JURY IN ANY DISPUTE ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE. Each waiver is separate: if a court finds one unenforceable as to a particular dispute, that does not affect the other or any other part of these Terms, and the dispute proceeds in the courts named in Section 16.2.

16.6 Rights that can't be waived. Nothing in these Terms waives, limits or disclaims any right or remedy that cannot be waived under applicable law, including rights under the Pennsylvania Unfair Trade Practices and Consumer Protection Law. The disclaimers, limitations and waivers in these Terms apply only to the extent permitted by law, and any held unenforceable is limited or severed only to the minimum extent necessary.

We may revise these Terms as the Service evolves. We will post the revised Terms with an updated date, and for material changes we will notify you by email at least 14 days before they take effect. For material changes, including changes to fees, the Recovery Fee, AutoAssist, how we handle linked-account logins, stay pricing, Gadabucks or dispute resolution, we will ask you to affirmatively accept the revised Terms (for example, by clicking to agree at your next sign-in) before those changes apply to you; continued use alone is not acceptance of a material change. For non-material changes, continued use after the effective date is acceptance. Changes do not apply retroactively. If you do not agree to a change, you may cancel and stop using the Service, with a prorated refund of any prepaid period affected by a material adverse change, on request.

These Terms plus the Privacy Policy, the fee schedule and any checkout terms are the entire agreement between you and Gadabout about the Service. If any provision is unenforceable, the rest remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them in connection with a merger, acquisition or sale of assets, with notice. We are not liable for delay or failure caused by events beyond our reasonable control. Nothing in these Terms creates any partnership, joint venture or employment relationship, or any agency relationship beyond the limited authorized-representative role you grant under Section 5A, and there are no third-party beneficiaries of these Terms. Notices to you go to your account email; notices to us go to hello@gadabout.world. Your electronic acceptances, consents and authorizations through the Service (including checking a box, clicking to accept, replying YES to a message about a specific action, or turning a setting such as AutoAssist on or off) have the same legal effect as a signed paper writing and are valid payment and other authorizations for purposes of applicable law and card-network rules, and we keep records of these actions.